By Vern Weitzman
The itrezzo installer can automate several of the required features on Windows 2008 Server. However, Windows 2012 server is quite a bit different and you will need to add ASP.Net, Windows Authentication, WCF, Dynamic HTTP activation and other options shown below.
Note that only English Language version of the server OS is supported at this time.
I. Internet Information Server (IIS) Setup
- Web based Administration
- Self Service Update
- Employee Contact Portal
- Data Dictionary
- The Unified Contact Manager
- The Watchdog Service
The procedure below assumes that your Windows 2012 server does not have any Web components installed. You will need to adapt the instructions if you already have some IIS components installed.
Here is the step by step IIS Web Configuration for the itrezzo Unified Contact Management setup on Windows 2012 Server.
- Check ASP.Net 4.5
- Open the Server Manager. Select the Manage menu.
- Add Roles and Features Wizard and select the local server
- If not already checked, add the Web Server
- A pop up will appear that indicates the IIS Management Tools will also be installed. Click Add Features.
- Choose the Next Button to navigate to Features.
- Scroll to .Net Framework 4.5 Features
- Check ASP.Net 4.5
- Check WCF Services and a popup will occur. Click Add Features.
- Check HTTP Activation
- Click Next
- Scroll down to Application Development and expand that node
- Click Next (twice) to Start the Web Server Role Services
- On Role Services, expand the Web server
- Under Security, check Windows Authentication
- Under Application Development, check ASP.NET 4.5
- Click Next
This is a summary of the expected additions to roles and services.
Here is a more complete summary of the expected roles and services that must be installed.
II. Microsoft MAPI/CDO
If you are using Exchange 2013, or Office 365, the itrezzoAgent service might connect to it’s service account mailbox using MAPI. However, EWS must be used to open each user mailbox and sync contacts. In most cases, you can leave off the MAPI/CDO component for Office 365.
For full support of Exchange Server, use MAPI CDO version 6.5.8353.
Note: The ECO platform is not designed to work with Microsoft Office Outlook. If installed, please remove Microsoft Outlook before running the itrezzoAgent installer.
III. Microsoft .Net Frameworks Setup
The ECO platform requires .NET Frameworks 4.5 or any higher version. The .Net Framework is automatically pre-installed as part of Windows 2012. If you already have .Net Frameworks 4.5, you may skip this step.
You can find the .NET 4.5.2 installer at this URL: http://www.microsoft.com/en-us/download/details.aspx?id=42642
Please note that after the .NET Frameworks installation has completed, it may take up to one hour for optimization to run. During that time, you will notice very high CPU activity. Microsoft has provided a script you can run on demand to force the optimization to happen more quickly.You don’t need to wait for the optimization to complete. Proceed to the next step immediately.
Prior to running the Installer
- Open the Computer Management MMC snap in
- The itrezzo service account should explicitly be a member of the administrators group on the local machine
- The service account must also have “Logon as a service” right which can be set in the local security policy
V. Running the itrezzo Platform Installer
We recommend that you download the installer to a local disk before running it. If you are unsure about which components to install, do not add any components to the default selection. If you are installing for Office 365 or Exchange 2013, remove the "Administrator" component at the top.

Always run the installer while logged in as the itrezzo Service Account.
Proceed to configuring the Unified Contact Manager to Sync contacts to Outlook: http://blog.itrezzo.com/p/steps-to-sync-gal-to-smartphone.html .
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